Set organizational standards across UX research, creative design, front-end development, and accessibility testing, driving consistent, user-focused results.
Facilitated collaborative standards documentation with project leads, streamlining design-to-engineering handoff and strengthening team alignment.
Partnered with account executives, project managers, and technical architects on level-of-effort estimations and resource allocation, enabling accurate scoping and budgeting of client proposals.
2018
MTX Group, Inc.
Oct 2018 – May 2022
Albany, New York (Remote)
Vice President of User Experience
Built and led a 30+ member multinational UX team, including researchers, designers, developers, and accessibility testers, to drive design innovation for MTX’s digital transformation solutions, supporting public-sector and enterprise clients.
Defined platform-specific standards for Salesforce and cloud-based systems, enhancing design quality and accelerating delivery timelines for government tech projects, including child care and crisis response systems.
Mentored direct and indirect reports to achieve goals, fostering professional growth and user experience skills within MTX’s mission to modernize organizations through data-driven strategies.
Partnered with sales and vertical teams to deliver and refine compelling client presentations and demos, contributing to MTX’s growth in healthcare, education, and crisis response.
2013
Appirio, Inc.
Mar 2013 – Oct 2018
Indianapolis, Indiana (Remote)
Senior UX Consultant
Pioneered a custom front-end framework and design system for rapid theming and brand customization on Salesforce, enabling agile UX transformations for global enterprises like Sony Music and Delta Airlines.
Established front-end delivery standards and best practices for UX teams across US and India, enhancing collaboration, consistency and repeatability in our cloud implementations.
Designed and developed Salesforce Classic pages and Lightning Applications using reusable themes and components, driving user adoption for 50+ projects including Georgetown University and AstraZeneca.
Championed rapid prototyping processes for Salesforce demos with Lightning Design System, Pug, and Sass, accelerating client engagements and innovation in media, finance, and healthcare sectors.
2011
InfoEd Global
Apr 2011 – Mar 2013
Albany, New York
UI Designer
Revamped user interfaces, refreshed branding, and expanded features for on-premise .NET-based eRA applications, streamlining grants management and compliance workflows for research institutions like universities and medical centers.
Collaborated with product managers to translate complex research funding requirements and business objectives into actionable, intuitive design tasks.
Participated in brainstorming and strategy sessions to shape product roadmaps, aligning user needs with goals for sponsored projects administration.
Performed multi-device and cross-platform testing to validate design fidelity across development stages, ensuring seamless usability for global research admins.
Investigated emerging marketing strategies to amplify brand visibility and drive adoption of InfoEd’s SPIN funding database and compliance tools.